欧美日韩黄网欧美日韩日B片|二区无码视频网站|欧美AAAA小视频|久久99爱视频播放|日本久久成人免费视频|性交黄色毛片特黄色性交毛片|91久久伊人日韩插穴|国产三级A片电影网站|亚州无码成人激情视频|国产又黄又粗又猛又爽的

A taxi driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to pass   1   this kind of training to business managers and staff. It   2   me only a $12 taxi ride.

    I had   3   into Dallas for the sole purpose of calling on a customer. Time was of great importance and my plan included a   4   turnaround trip from and back to the airport. A spotless taxi pulled   5  . The driver rushed to open the passenger door for me and made sure I was   6   seated   7   he closed the door. As he got in the driver's seat, he mentioned that the neatly folded Wall Street Journal next to me was for my use. He   8   showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Watching Camera!" Wouldn't you?

     I could not believe the service I was  9  ! I took the opportunity to say, "Obviously you take great   10   in your work. You must have a story to tell" "You bet," he replied, "I used to be in Commercial America. But I   11   that, thinking my best would never be good enough. I decided to find my position in life   12   I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being   13   help to others and feeling like I have done a full day's work and done it well. I evaluate my   14   possessions and… wham! I became a taxi driven. One thing I know for   15   is that to be good in my business I can simply just   16   the expectations of my passengers.   17   , to be great in my business, I have to go beyond the   18   expectations! I like both the sound and the return of being 'great'   19   than just getting by on 'average'".

Did I tip him without hesitation? You bet! Commercial America's   20   is the traveling folk's friend!

1．A．by                 B．away            C．on                    D．into

2．A．spent                B．cost             C．wasted            D．paid

4．A．quick             B．happy            C．long           D．far

5．A．up                B．out              C．about             D．back

6．A．finally            B．carefully          C．immediately      D．comfortably

7．A．after              B．when          C．before           D．as

8．A．therefore          B．then             C．indeed            D instead

9．A．receiving           B．accepting        C．suffering         D．offering

10．A．satisfaction        B．part           C．pride            D．efforts

11．A．became used to   B．got tired of         C．felt interested in   D．was filled with

12．A．when            B．how             C．where            D．that

13．A．of               B．on              C．in                D．w4th

14．A．individual          B．single           C．only               D．personal

15．A．use             B．sure             C．discussion        D．memory

16．A．welcome         B．know            C．meet             D．notice

17．A．Instead          B．However          C．Besides           D．Moreover

18．A．bosses'          B．drivers'           C．cars'                                   D．customers'

19．A．less             B．worse           C．better           D．fewer

20．A．fortune          B．luck                C．loss              D．chance

A TAXI driver taught me a million dollar lesson in customer satisfaction and expectation. Inspiring speakers charge thousands of dollars to give his kind of training to corporate directors and staff.  It cost me only a ＄12 taxi ride.

I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.

The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.

Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”

“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.

I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!

One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”

Did I tip him big time? You bet!

 The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.

What lesson did the author learn from the taxi driver?

    A．How to make the best use of time.

    B．How to do better in the service business.

    C．How to turn an interest into your career.

    D．How to become a motivational speaker.

Why did the author look around for a “Candid Camera”?

    A．Because he was afraid he would be photographed in the cab.

    B．Because he was worried what the driver could be up to.

    C．Because he was amazed by the way the driver was treating him.

    D．Because he wasn’t interested in the tapes offered by the driver

It can be inferred from the story that          .

    A．the taxi driver couldn’t accept just being average

    B．the author was anxious to get back to meet a client

    C．when the author waited for a taxi at the airport, he was not in a rush

    D．the taxi driver loved to play his favorite music during rides

According to the story, the taxi driver        .

    A．was dissatisfied wit his present job

    B．was once often rewarded for being a model worker

    C．enjoyed offering his customers more than they expected

    D．was forced to become a taxi driver to support his family

A TAXI driver taught me a million dollar lesson in customer satisfaction and expectation. Inspiring speakers charge thousands of dollars to give his kind of training to corporate directors and staff.  It cost me only a ＄12 taxi ride.
I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.
The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.
Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”
“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.
I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!
One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”
Did I tip him big time? You bet!
The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.
【小題1】What lesson did the author learn from the taxi driver?

A．was dissatisfied wit his present job

B．was once often rewarded for being a model worker

C．enjoyed offering his customers more than they expected

D．was forced to become a taxi driver to support his family

A TAXI driver taught me a million dollar lesson in customer satisfaction and expectation. Inspiring speakers charge thousands of dollars to give his kind of training to corporate directors and staff.  It cost me only a ＄12 taxi ride.

I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.

The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.

Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”

“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.

I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!

One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”

Did I tip him big time? You bet!

 The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.

1.What lesson did the author learn from the taxi driver?

    A．How to make the best use of time.

    B．How to do better in the service business.

    C．How to turn an interest into your career.

    D．How to become a motivational speaker.

2.Why did the author look around for a “Candid Camera”?

    A．Because he was afraid he would be photographed in the cab.

    B．Because he was worried what the driver could be up to.

    C．Because he was amazed by the way the driver was treating him.

    D．Because he wasn’t interested in the tapes offered by the driver

3.It can be inferred from the story that          .

    A．the taxi driver couldn’t accept just being average

    B．the author was anxious to get back to meet a client

    C．when the author waited for a taxi at the airport, he was not in a rush

    D．the taxi driver loved to play his favorite music during rides

4.According to the story, the taxi driver        .

    A．was dissatisfied wit his present job

    B．was once often rewarded for being a model worker

    C．enjoyed offering his customers more than they expected

    D．was forced to become a taxi driver to support his family

【2011·河南許昌新鄉(xiāng)平頂山第三次調研】B

A TAXI driver taught me a million dollar lesson in customer satisfaction and expectation. Inspiring speakers charge thousands of dollars to give his kind of training to corporate directors and staff.  It cost me only a ＄12 taxi ride.

I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.

The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.

Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”

“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.

I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!

One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”

Did I tip him big time? You bet!

The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.

60．What lesson did the author learn from the taxi driver?

       A．How to make the best use of time.

       B．How to do better in the service business.

       C．How to turn an interest into your career.

       D．How to become a motivational speaker.

61．Why did the author look around for a “Candid Camera”?

       A．Because he was afraid he would be photographed in the cab.

       B．Because he was worried what the driver could be up to.

       C．Because he was amazed by the way the driver was treating him.

       D．Because he wasn’t interested in the tapes offered by the driver.

62．It can be inferred from the story that          .

       A．the taxi driver couldn’t accept just being average

       B．the author was anxious to get back to meet a client

       C．when the author waited for a taxi at the airport, he was not in a rush

       D．the taxi driver loved to play his favorite music during rides

63．According to the story, the taxi driver        .

       A．was dissatisfied wit his present job

       B．was once often rewarded for being a model worker

       C．enjoyed offering his customers more than they expected

       D．was forced to become a taxi driver to support his family