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根據(jù)對(duì)話內(nèi)容，從對(duì)話后的選項(xiàng)中選出能填入空白處的最佳選項(xiàng)，并在答題卡上將該項(xiàng)涂黑。選項(xiàng)中有兩項(xiàng)多余選項(xiàng)。（共5小題；每小題2分，共10分）
W: NET Company. Good morning. May I help you?
M: I am making the phone call to complain about the digital camera of your company.
W:  小題1: 
M: The screen always gets black.
W: Could you tell me how long this has been happening?
M:  小題2: 
W: Then is the camera still under guarantee?
M:  小題3: 
W: You can bring it to our repair center to have it checked on first.  小題4: 
M: Then where is your repair center?
W: It’s on the 7th Floor, 1553 Palace Street.  小題5: 
A. It happened about a week ago.
B. Yes, I bought it only a month ago.
C. What seems to be the problem?
D. What can I do for you?
E. If there is any problem with the camera itself, you can have it replaced.
F. I’m not sure.
G. We apologize for causing you inconvenience.

小題1:C
小題2:A
小題3:B
小題4:E
小題5:G

試題分析：
小題1:根據(jù)The screen always gets black.可知這里想說有什么問題，故選C。
小題2:根據(jù)Could you tell me how long this has been happening?可知這里想說一星期以前發(fā)生，故選A。
小題3:根據(jù)Then is the camera still under guarantee?可得出答案，故選B。
小題4:根據(jù)You can bring it to our repair center to have it checked on first.故選E。
小題5:給顧客造成了不便。故選G。
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